Shipping Policy - Safaa Official

Welcome to Safaa Official's Shipping Policy. We are committed to delivering your fashion selections to you in a timely and efficient manner. Our shipping policy is designed to provide you with a clear and straightforward experience from the moment you place your order until it arrives at your doorstep.

Processing Time:

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates will depend on the shipping method you choose. We offer various shipping options to meet your needs.

Shipment Confirmation & Order Tracking:

• Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

• Safaa Official is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

• Safaa Official is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

International Shipping:

• We offer international shipping to various countries. Shipping rates and fees may vary depending on the delivery address for your order.
• Your package may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient's responsibility.

For more information, questions, or assistance with your order, please contact us. We are here to ensure your experience with Safaa Official is as seamless and enjoyable as possible. Thank you for choosing us for your fashion needs.